How do you normally charge for your service?
Our charges are based on the time/personnel/and machines required to carry out the job, our prices are competitive as we have been in the tree industry for a long time, you can always find cheaper prices, whether they have the right insurances, qualified arborists, or the right machinery or experience for the job or can perform the work to council regulations is your decision.
What makes your pricing competitive?
Having been in the tree industry for over 15 years, we are quite experienced in getting the job done quickly and safely with the minimal of fuss, our pricing is competitive, however you can always get a cheaper quote, whether they have the correct insurances for tree work, or qualified arborists is your decision! Please visit our website and check out our photo gallery before making a decision.
Are you an insured business and do you guarantee your work?
Yes we are fully insured in all aspects of tree works, with Fitzpatrick insurance brokers. Arbor Bizz Tree Services policy no 104614., their contact no is 03 8544 1600 to verify our policy!
How can a customer save money before you start the work? Please give 3 tips
Please make sure we have clear access in and around the tree, and that any relevant paperwork ie council tree approvals are kept handy in case any issue arise, and it can be resolved without any down time.
What are the typical things that you need to know before you can provide a quote to a customer?
Basically the quote revolves around the size of the tree being removed or the work to be undertaken, factors involved include access, power lines or structures, as well as underground services if stump grinding is required, a site inspection really needs to be taken out before a quote can be given as every job is different, also are the permits in place for the tree work to be performed. Please check with your local councils regulations, otherwise we can assist with this, as we follow strict guidelines to comply that the work is taken out in accordance with the appropriate regulations!
What questions should a customer ask to hire the right service professional?
How long have you been in the industry? Are you qualified? Do you have the correct insurance cover? Have you ever had any claims? What are your insurance broker’s details? Do you have the experience and the machines for the job, Do you leave the premises tidier then when you arrived?